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As a Working Student in our Digital Strategy Department, you will play a vital role in supporting various initiatives that drive our digital transformation efforts. Your tasks will involve creating impactful communication materials, assisting in the implementation of omnichannel customer engagement strategies, and developing documentation for new software solutions. You will also coordinate the development of local solutions, support the integration of digital tools, and help improve platform adoption through user guides and training materials.

 

YOUR RESPONSIBILITIES 

  • Communication: Support the development of presentations and documentation related to change management and learning journeys, and create materials to highlight achieved goals and progress.
  • Omnichannel Introduction: Assist in the rollout of omnichannel customer engagement strategies and enhance the use of the Veeva platform across all functions.
  • User Documentation: Develop concise documentation for newly implemented software solutions.
  • Coordination: Coordinate the creation of local solutions by gathering and aligning requirements from local affiliates and HQ functions.
  • Customer Platform: Support the identification and implementation of digital solutions integrated with the Veeva CRM platform, and aid in communicating updates and new features to the organization.
  • Platform Adoption: Develop user guides in Userlane for Veeva CRM, Veeva Vault PromoMats, and Veeva Vault Medical.

 

YOUR PROFILE

  • Ongoing studies in Business Informatics, Business Administration or a related field
  • Experience in change management, project management, or CRM environments is preferred.
  • Experienced with MS Office programmes
  • Strong communication skills and an interest in digital transformation and customer engagement strategies.
  • A high level of self-organisation, attention to detail a structured approach and ideally available for 20h/week
  • You are a creative team player with a lot of positive energy and willingness to help.

 

YOUR BENEFITS

  • Exciting projects to drive better patient outcomes and personal responsibility from day one
  • Cooperation in multifunctional and global teams
  • Flexible working hours and other employee benefits
  • An open and international working environment in a global family business

Find out more about our benefits here.

 

ABOUT US

Welcome to Merz Therapeutics, a leading pharmaceutical company that helps people with movement disorders, neurological diseases, liver diseases and other health conditions regain their quality of life.

We are proud to be a family-owned and value-driven company that has been dedicated to serving the needs of our patients for 110 years and is now a global innovation leader with products in more than 90 countries.

Our goal is to use our products to improve treatment outcomes for patients around the world, thereby reducing the burden of suffering for affected people and their surroundings.

Our dedication and commitment to relentless research and development is to ensure that unmet patient needs are identified and appropriate treatments are provided.

Therefore, become part of our international and motivated Merz Therapeutics family now and help us achieve our goal:
"BETTER OUTCOMES FOR MORE PATIENTS"

For more information, visit https://www.merztherapeutics.com/.

Lukas Blum